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How do I send a marketing email to my customers?

Learn how to design and send a custom email campaign in a few simple steps.

Lindsay McEwan avatar
Written by Lindsay McEwan
Updated over a month ago

In addition to our automated marketing campaigns, you can also create and send your own one-time marketing campaigns. While you can send unlimited emails, we recommend you pace your campaigns to avoid overwhelming your customers and to get better engagement.



1. Go to the Dashboard > Marketing > One-time

​2.
Click on Send Email in the top right



3. Choose how to write your email

  • Make it with AI: AI drafts your email instantly

  • Make it yourself: Build from scratch

4. Set up your campaign details

  • Occasion: This is what the email is about (e.g., Pizza Promo!, Valentines Day Special!)

  • Select a Menu item or coupon (optional)

    Select only if you’re sending to a single location. Coupons and menu items are location-specific.

5. Click Generate (If using AI) or Create

6. Enter a Subject Line

  1. Type a subject line that matches your occasion

  2. Add your restaurant’s name at the end (e.g. “Pizza Promo! – Luigi’s Pizzeria”)

7. Click Create



8. Customize your content (optional)

  • Edit any text directly in the preview

  • Add sections: images, buttons, coupons, or rich media



9. Click Save as draft or Send

  • Save as draft: Continue editing later

  • Send: Pick a date & time, then confirm

Note: Campaigns can take a few minutes up to an hour to reach all guests, depending on list size.

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