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How to Mark an Item as an Upsell Item
How to Mark an Item as an Upsell Item
R
Written by Robert Yuen
Updated over 9 months ago

Demonstration:


How to Steps:

  1. From your Owner.com Dashboard Home screen, click on Restaurant.

  2. On the Menu page, click Items.

  3. Click on the name of the Item you’d like to edit.

  4. Scroll down to Advanced Options > Promotion.

  5. Toggle on Upsell Item.

  6. Click Save Item.


FAQ:

Q: Where can I view the upsell Items I chose?

A: A selection of the chosen Items will be visible when the customer visits the website's Checkout page under the “People Also Added” section.

Q: The upsell Items being offered are not the upsell Items I chose. What gives?

A: Our system learns over time. The more customers order, the more data our system gathers about your customers’ ordering patterns and is able to determine which upsell Items are the most successful.

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