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How do I create and send a one time marketing email to my guests?

Send a custom one-time email to your guests using AI or the manual builder.

You can send custom one-time emails in addition to your automated campaigns. These are great for time-sensitive offers or events.

ℹ️ There's no send limit, but pacing your emails improves engagement.

1. Log in to the Owner Dashboard and click Marketing.

2. Click Custom.

3. Click Send Email.

4. Choose a location or select All locations.

5. Choose how to write your email.

  • Make it with AI: AI drafts your email instantly.

  • Make it yourself: Build from scratch.

6. Set up your campaign details.

  • Occasion: What the email is about (e.g., Pizza Promo!, Valentine's Day Special!).

  • Menu item or coupon (optional): Only available for single-location sends.

  • Tone of Voice (AI only): Only shown if you selected Make it with AI.

7. Click Generate (AI) or Create (manual).

If using AI, wait a few seconds for the email to populate, then click Create.

8. Enter a Subject Line and click Create.

Type a subject line that matches your occasion.

✅ Add your restaurant's name at the end (e.g., "Pizza Promo! Luigi's Pizzeria").

9. Customize your content (optional).

  • Edit text directly in the preview.

  • Add sections: images, buttons, coupons, rich media, or Get the App Buttons.

10. Click Save as draft or Send.

  • Save as draft: Continue editing later.

  • Send: Pick a date and time, then confirm.

ℹ️ Campaigns can take a few minutes to an hour to reach all guests, depending on list size.

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