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How do I create and send a one time marketing email to my guests?

Send a custom one-time email to your guests using AI or the manual builder.

You can send custom one-time emails in addition to your automated campaigns. These are great for time-sensitive offers or events.

ℹ️ There's no send limit, but pacing your emails improves engagement.

1. Log in to the Owner Dashboard and click Marketing.

2. Click One-time.

3. Click Send Email.

4. Choose a location or select All locations.

5. Choose how to write your email.

  • Make it with AI: AI drafts your email instantly.

  • Make it yourself: Build from scratch.

6. Set up your campaign details.

  • Occasion: What the email is about (e.g., Pizza Promo!, Valentine's Day Special!).

  • Menu item or coupon (optional): Only available for single-location sends.

  • Tone of Voice (AI only): Only shown if you selected Make it with AI.

7. Click Generate (AI) or Create (manual).

If using AI, wait a few seconds for the email to populate, then click Create.

8. Enter a Subject Line and click Create.

Type a subject line that matches your occasion.

✅ Add your restaurant's name at the end (e.g., "Pizza Promo! Luigi's Pizzeria").

9. Customize your content (optional).

  • Edit text directly in the preview.

  • Add sections: images, buttons, coupons, rich media, or Get the App Buttons.

10. Click Save as draft or Send.

  • Save as draft: Continue editing later.

  • Send: Pick a date and time, then confirm.

ℹ️ Campaigns can take a few minutes to an hour to reach all guests, depending on list size.

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