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How do I create and send a one-time marketing email to my guests?

Send custom one-time emails to your guests using AI or a manual builder, with flexible scheduling and personalization.

Lindsay McEwan avatar
Written by Lindsay McEwan
Updated this week

You can send custom one-time emails in addition to your automated campaigns. These are ideal for time-sensitive offers or events.

⚠️ There’s no send limit, but we recommend pacing emails to improve engagement.



1. Login to the Owner Dashboard and click Marketing

2. Click One-time

3. Click on Send Email

4. Choose a location of select All locations

5. Choose how to write your email

  • Make it with AI: AI drafts your email instantly

  • Make it yourself: Build from scratch

4. Set up your campaign details

  • Occasion: This is what the email is about (e.g., Pizza Promo!, Valentines Day Special!)

  • Select a Menu item or coupon (optional)

    This will only display if you’re sending to a single location. Coupons and menu items are location-specific.

  • Select Tone of Voice (if using AI)

    This will only display if you selected 'Make it with AI'

5. Click Generate (If using AI) or just Create (if you're NOT using AI)

ℹ️ If you're using AI, after you click generate you'll need to wait a few seconds for the email to populate and then click Create

6. Enter a Subject Line and click Create

Type a subject line that matches your occasion

✅ We recommend adding your restaurant’s name at the end (e.g. “Pizza Promo! – Luigi’s Pizzeria”)


7. Customize your content (optional)

  • Edit any text directly in the preview

  • Add sections: images, buttons, coupons, or rich media

9. Click Save as draft or Send

  • Save as draft: Continue editing later

  • Send: Pick a date & time, then confirm

Note: Campaigns can take a few minutes up to an hour to reach all guests, depending on list size.

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