When customers place an order, they have the option to leave a tip at checkout. Here's what it looks like:
Here's how those tips are distributed, depending on the type of order:
Pickup orders
100% of the tip goes to the restaurant.
In-house delivery
100% of the tip goes to the restaurant.
Third-party delivery
The driver receives up to 20% of the order subtotal.
Any tip amount above 20% goes to the restaurant.
Example:
If the order subtotal is $10 and the customer tips $3:
Driver receives: $2 (20% of $10)
Restaurant receives: $1 (remaining amount)
Where to view the tip split:
You can view how tips are split on each order in the Owner Dashboard or on your tablet.
Here is an example:
Subtotal: $26.24
Tip: $10
Driver receives: $5.25
Restaurant receives: $4.75
