An option is one choice inside an option group, such as Fries or Salad in a Choose a side group. Set each option's price so guests pay the right amount for extras. Options are also known as modifiers.
✅ Short on time? Ask Owner Agent to create or edit an option for you. Open Ask Owner in your Owner Dashboard or Owner App.
Requirements
The Manage menus permission. See Staff jobs and permissions.
Before you start
These steps are for menus you build in Owner, including Owner POS menus. If your menu comes from a third-party POS (a POS from another company, not Owner POS), create new options in that third-party POS. Settings marked Managed in your POS can only be changed there.
Adding an existing option to another group reuses it. Changing its name or price changes it in every group that uses it. Create a separate option when another item needs a different price.
Set prices and quantities
An option's price adds to the item's price. For example, a $10 sandwich with $2 Fries costs $12 before tax and fees. Set Fries to $0.00 if the sandwich price already includes the side.
Guests who choose two $2 extras pay $4 for those extras. Preselecting an extra does not make it free.
The group decides whether guests must choose something. An option's own Minimum and Maximum only decide how many of that option a guest can add once they pick it. To require one side, set the rules on the Choose a side group, not on Fries. See Create and manage option groups.
When guests need more than one of the same extra, like two sauces, set the group's Option selection to Quantity in your Owner Dashboard.
In the Owner Dashboard
Open Menu in the left-hand navigation and choose your location.
Create an option
Open Options.
Click Create Option.
Enter the name guests see in Display name.
Enter its price in Amount. Enter $0.00 for no added charge.
Click Save.
This creates the option. Add it to a group next so guests can select it.
Add an existing option to a group
Open Menu › Option groups and choose the group.
Under Options, click Add Options.
Select the options to add.
Click the Add button to confirm. It shows the number of options when you select several.
Click Save on the group.
For a new group, add its options before saving if guests must make a selection. Then add the group to the item.
Edit an option
Open Menu › Options.
Open the option to change.
Update what you need, such as Photo, Display name, or Amount.
Click Save.
Under Selection, set the Minimum and Maximum of this option a guest can add. Set Maximum to a number or No Limit. For example, Minimum 0 and Maximum 3 lets a guest add up to three extra sauces. To give staff a separate name, open More settings and turn on Use a different name internally. Click Save after making these changes.
You can also set the option's allergens, whether it contains alcohol, and whether sales tax applies to its price. To show more choices after a guest picks this option, add Nested option groups. See Set up nested options. Some of these settings aren't in the Owner App, so check them in the Dashboard.
To stop offering the option, change its Available setting and click Save. This affects every group that uses the same option.
In the Owner App
Open More › Menu. Choose your location in the top-left, then choose the menu from its name dropdown. Open the item through its category, then open the option group.
Create an option in the group
Tap + Add option.
Tap + Create new option.
Enter the name guests see.
Set Price. Leave it at $0.00 for no added charge.
Tap Save.
The new option is added to this group.
Add an existing option
Open the group and tap + Add option.
Select the existing option.
Tap Save.
This Save adds it to the group. No second group Save is needed for this action.
Change an option
Open the option from its group.
Change its name or Price.
Tap Save in the top-right.
To limit how many of this option a guest can add, open Selection rules and set Minimum and Maximum. Tap Done, then Save on the option. These limits only apply once a guest picks the option.
Use the option's availability control to stop offering it, then tap Save. Internal name lets staff use a separate name: enter it, tap Done, then tap Save.
On your Owner Tablet or Owner POS
Open Menu in the left-hand navigation. Choose the menu, then open the item through its category. Open the option group that should contain the option.
These steps are for menus you build in Owner, including Owner POS menus. If your menu comes from a third-party POS (a POS from another company), manage new options in that third-party POS.
Create an option
Tap Create new option from inside the group.
Enter the option in Name.
Enter its Price.
Tap Done.
Open the group first. The same Create new option button on an item creates a group instead of an individual option.
Add an existing option
Tap Add existing options from inside the group.
Select the existing options.
Tap Done.
Done saves the addition. It does not create separate copies of the options.
Change the price or quantity
Open the option.
Tap its price to enter the new amount.
Finish with the keyboard's Done or checkmark key.
The price saves without a separate Save button. For quantity limits, open Selection rules, set Minimum and Maximum, then tap Done. The option's availability control also saves its change immediately.
To rename an option for guests, use Display name in the Dashboard. Edit name on the tablet changes the staff name, which can differ from the guest name.
Check what guests see
Open the item on your ordering website. Select the new option and check its added charge. If guests can order more than one, check that the quantity and total are right.
