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How to Enable/Disable Special Instructions on Your Menu
How to Enable/Disable Special Instructions on Your Menu
Amy Hartnett avatar
Written by Amy Hartnett
Updated over a week ago


How to Steps:

  1. From your Dashboard Home screen, click on Restaurant.

  2. On the Menu page, click on the name of the Menu you’d like to edit.

  3. Scroll down to More Options.

  4. Under Allow Special Instructions, toggle on or off to allow or disable special instructions.


Q: What are Special Instructions?

A: Special Instructions allow customers to add comments to items when placing an order (eg. ‘no onions’).

Q: Is it better to have Special Instructions enabled or disabled?

A: If your kitchen can handle customization, Special Instructions can give your customers a personalized and improved experience. It is best to disable this feature if your restaurant does not allow free substitutions or cannot accommodate special requests.

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