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How do I connect the Owner tablet & printer for the first time?

Lindsay McEwan avatar
Written by Lindsay McEwan
Updated over 2 weeks ago

Here's how to set up the tablet and printer for the first time:

  1. Turn off all other bluetooth devices, including other printers.

  2. Plug the printer in and install paper (roll from under). A blue light should turn on.

  3. Turn on your tablet.

  4. On the home screen, select Settings > Wi-Fi Settings and connect to your Wi-Fi

  5. Go back to the home screen.

  6. Open Settings > Bluetooth Settings

  7. Search for a printer starting with TSP-100 under Available Devices. Tap to pair the devices.

  8. Go to the home screen and open the Kitchen App

  9. Enter your device code (case-sensitive).

    1. To locate your device code, log into dashboard.owner.com and select Restaurant > Devices.

    2. Click on the eye icon to display the code.

  10. Locate the volume buttons (either on the side or top of the tablet) and set the volume to your desired level.

  11. In the Kitchen App, go to Settings > Printers

  12. Find the TSP-100 printer. Tap it until it's connected.

  13. Make sure the Print Ticket Automatically and Show Modifier Group toggles are both ON

    1. Optional: turn on Print Receipt Automatically if you'd like pricing and delivery address to show.


  14. Your printer is now connected!

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