The Payouts Report shows exactly what was paid out to your bank account over a selected date range. It includes all transactions processed through Stripe, such as sales, refunds, credits, and fees.
ℹ️ Payout Calculation
Total Amount Collected + Adjustments & Credits - Total Amount Deducted
= Net Payout Amount
In this article:
How to access the Payouts Report:
1. Go to your Owner Dashboard and click Reports
2. Select Payouts
3. To adjust your date range, click the dropdown at the top
4. Choose your date range and click Apply
Once loaded you'll see:
Summary headers showing total payouts, amounts collected, adjustments, deductions, and net payout
A detailed breakdown of all transactions
A list of individual payouts at the bottom
Understanding Your Payout Summary
Top 5 metrics
At the top of the report, you'll see 5 key metrics:
Metric | What It Means |
1. Number of payouts | Total payouts included in your selected timeframe |
2. Total amount collected | Total collected from guests (sales, taxes, tips, fees) |
3. Adjustments & credits | Platform credits, refunds, and fee reimbursements |
4. Total amount deducted | Processing fees, Owner.com fees, delivery fees, and driver tips |
5. Net payout amount | What deposits into your bank account |
Line by line breakdown
Below these metrics, you'll see a detailed line-by-line breakdown showing how your net payout was calculated.
ℹ️ Each line item with an "i" icon can be clicked to see more details about what it includes
Net payout amount
The final line shows your Net payout amount - this is what deposited to your bank account.
Exporting the report
You can download the report as a spreadsheet (CSV).
1. Click Export in the top-right corner
Once the report is generated, you’ll see:
A detailed breakdown of all transactions
Individual payout information with dates and amounts
