The Reviews report shows the problems guests reported in their reviews, like late deliveries or missing items. Use it to spot what to fix.
Open the report
The Reviews report is under General on the Reports page of your Owner Dashboard.
In your Owner Dashboard, click Reports.
Under General, select Reviews.
Set your date range at the top of the page.
What it shows
Each column counts the reviews that mentioned that problem in your dates:
Order never arrived
Delivery issue
Wrong or missing items
Food quality
Payment issue
Other
Count: the total for your dates.
Export the report
Click Export in the top right corner to download the report as a CSV.