Choose how Inbox alerts you about new messages. Change your notification preferences in the Owner App or Owner Dashboard.
Open notifications in the Owner Dashboard
You can change your Inbox alerts from your Dashboard settings.
Click Settings at the bottom of the left navigation.
Select Notifications.
Open notifications in the Owner App
You can also change your notification preferences in the Owner App.
Tap More in the bottom bar.
Tap Notifications.
Choose your notifications
The options are the same in the Owner Dashboard and Owner App. Allow notifications sets how you receive optional alerts across Owner.
Open the dropdown beside Allow notifications.
Select the methods you want to use: Push, Text, or Email.
ℹ️ Note: Turning off a method in Allow notifications stops all optional alerts sent that way, not just Inbox alerts.
Use the dropdown beside each Inbox message type to choose its alerts.
Message type | Available methods |
Google reviews | Push, Email |
Website forms | Push, Email |
Guest support | Push, Text, Email |
Open the dropdown beside the message type.
Select the methods you want for that message type.
Your changes save automatically.
Good to know
Some notifications work differently from the Inbox alerts you choose.
Push notifications arrive through the Owner App, not your browser.
Payments and payouts notifications cannot be turned off, including through Allow notifications.