Use Settings to set prep and delivery times, manage your hours, and configure printing for your station and location. Settings works the same on your Owner tablet and POS, and your changes save automatically.
Requirements
Owner tablet or Owner POS. Staff tips and time clocking are available on the Owner POS only.
The update location permission, for every section except Station
Open Settings
Tap the menu icon (☰) in the top-left to open the side drawer, then tap Settings. Settings has these sections:
Station
Delivery
Orders
Prep time (only appears for locations with order throttling turned on)
Catering
Time clocking
Hours
Orders
From the side drawer, tap Settings, then Orders.
Set the average prep and delivery time
Under Average time to prepare an order, pick a preset chip (5, 10, 15, 20, or 25 min) or tap Enter Amount for a custom time.
Under Additional time for delivery, pick +5, +10, +15, +20, or +25 min, or tap Enter Amount.
ℹ️ Note: One prep-time setting applies across your POS, website, app, and Dashboard, so changing it here changes it everywhere.
Configure large order settings
Set what counts as a large order so the kitchen gets buffer time on big tickets.
Under Large order size, first pick whether the threshold is measured in Items or Dollars. Then choose a preset chip or tap Enter Amount for a custom value.
Items: presets are 5, 10, 15, 20, and 25. Custom values can be 1 to 100.
Dollars: presets are $50, $75, $100, $150, and $200. Custom values can be $1 to $1,000.
Under Additional preparation time for large orders, pick +5, +10, +15, +20, or +25 min, or tap Enter Amount.
ℹ️ Note: The extra time stacks on top of the default prep time. For example, a 15-minute default plus a 20-minute large-order extra is 35 minutes of total prep on a large order.
In-store order prompts
Under In-store orders:
Turn on Ask for customer name so the POS asks for a name before you send or pay for an order. Staff can tap Skip.
Turn on Ask for a table number for dine-in orders to show Add table no. on dine-in orders. Use this when you hand guests a numbered placard.
Turn on Use table service features to seat guests at tables, keep checks open across rounds, and split checks. This applies to every station at your location. See Set up table service and your floor plan.
Turn on Text dine-in customers when their order is ready to send an order-ready text to dine-in guests.
Turn on Text to-go customers when their order is ready to send an order-ready text to to-go guests.
⚠️ You can only turn table service on or off when no orders are open. Complete or cancel all scheduled and open orders first.
Auto-start tickets
Turn on Auto-start tickets so tickets start automatically when they enter the prep window.
Station
From the side drawer, tap Settings, then Station.
The Station screen shows connected devices (printer, card reader, guest tablet, staff tablet) and lets you configure station-level behavior. The header also has Test print and, at multi-station locations, Change station.
What's on the Station screen
Section | What it does |
Guest tablet / Staff tablet | Shows the connected tablets (Connected status if linked) |
Connectivity | Shows how the station is connected, through POS Hub or a direct connection. See How your Owner POS works when your internet goes down. |
+ Printer | Tap to pair a Bluetooth printer |
+ Card reader | Tap to pair a Bluetooth card reader |
Access | Set or remove a station passcode |
Printing | Auto-print, font size, receipt QR codes, option group names, number of copies, and paper tipping (see below) |
Alerts | New-order flash alerts on the staff tablet (see below) |
ℹ️ Note: For first-time printer pairing, see Set up your Owner tablet and printer. To add a station in your Owner Dashboard, see Add a station in the Owner Dashboard.
Printing
Printing settings (auto-print, receipt and ticket options, font size, receipt QR codes, and number of copies) live under Printing on the Station screen. For the full list and how to change each one, see Manage your printing settings.
Printing also has a Paper Tipping section. Turn on Print tip selection checkboxes on receipts so guests can write a tip on a printed slip when no tip is entered on the guest-facing tablet. It's set per station. See Take payment on your Owner tablet or POS.
New order alerts
Alerts turns on a full-screen pop-up, and a sound where available, for new orders on the staff tablet. To set it up, see Set up order alerts in your Owner tablet or POS.
Delivery
From the side drawer, tap Settings, then Delivery, to turn on delivery, create regular and restricted zones, and set the zone order.
For the full walkthrough, see Set up delivery zones in your Owner Tablet or POS.
Catering, time clocking, and hours
Catering: turn catering on or off and set lead time, maximum advance booking, and catering delivery zones.
Time clocking: let staff clock in and out on the POS.
Hours: set your regular operating hours and add special-hours blocks for holidays or temporary closures.