Connecting Toast to Owner runs through Otter, and Otter is sold through the Toast Shop as part of the Restaurant Management Suite. If your Toast account doesn't have the Suite yet, you'll need to buy it before the Otter integration can be added. You do this yourself in your own Toast account, because it's a purchase on your Toast billing.
Before you start
You can log in to your Toast account with permission to make purchases.
Check whether you already have it. In Toast, go to Integrations, then Browse & Purchase Integrations, and search for Otter. If Otter is there to add, you already have the Suite and can skip this card.
This is a Toast product on Toast's own pricing, billed by Toast, not by Owner.
Buy the Suite
Log in to your Toast account and open Toast Home.
On the right hand side, click Shop.
In the search bar, type
Restaurant.Click Restaurant Management Suite.
Select Essentials, $50/mo.
Click Add to Cart.
Click Checkout now.
Click Confirm Selections.
Click Complete Your Order.
Click the dropdown trigger.
Click Exit Shop. This takes you back to the Toast homepage.
⚠️ Toast sets this price and can change it. If the tier or price on your screen doesn't match what's written here, pick the Restaurant Management Suite tier that includes integrations and tell your Owner contact what you saw.
What happens next
With the Suite on your account, Otter becomes available to add in the Toast Shop. The next step is giving Owner and Otter access to your Toast account, which your Owner contact will walk you through. Tell them once the purchase has gone through so they can pick it up.