A professional photographer from Snappr, Owner's photography partner, comes to your restaurant to photograph your menu. A little preparation helps you get more of your menu photographed in the time you have.
Requirements
A photoshoot booked through Owner.
What your shoot includes
1-hour shoot: at least 10 menu items.
2-hour shoot: at least 20 menu items, plus photos of several items together, a team photo, an owner photo, and a photo of the outside of your restaurant.
When you're well prepared, you can photograph 30 or more items in a 2-hour shoot, about one every 4 minutes.
Before the shoot
Choose a point person. Pick someone to keep the kitchen and the photographer in sync.
Make a shot list and print it. Start with your best sellers and the items at the top of your menu. Skip dips, sauces, extras, and drinks unless they're signature items. Print a copy for the kitchen and one for the photographer.
Set up a bright, clean space. Choose 1 or 2 clean tables near a window with plenty of natural light, and polish the plates you'll use.
Watch for your photographer. They usually contact you the day before to confirm. If you haven't heard from them, check your confirmation email from Snappr for their contact details, or contact the Owner team member who booked your shoot.
On the day of the shoot
Before the photographer arrives: go over the shot list with your kitchen and have props ready, such as garnishes, branded napkins, or utensils.
When the photographer arrives: have your first 5 items plated and ready, and hand over the shot list.
During the shoot: keep a steady flow of items coming from the kitchen and clear finished plates.
✅ Ask your photographer to label each photo with the item name. It makes matching photos to your menu much easier.
After the shoot
Your photos are usually ready about 48 hours after the shoot. Our team adds them to your menu and website. If your menu comes from a third-party POS (a POS from another company), we check with you before adding them.
To add or change photos yourself, see Add, replace, or remove menu photos.
Extra time and rescheduling
Photoshoots are non-refundable. These fees apply if you need more time or a new date.
Fee | United States | Canada |
Extra shoot time | $49.50 per 30 minutes | C$54.00 per 30 minutes |
Reschedule early | $20, from 14 days to 48 hours before | C$20, more than 24 hours before |
Reschedule late | Full shoot cost, less than 48 hours before | Full shoot cost, less than 24 hours before |
Full shoot cost | $169 for 1 hour, $251.10 for 2 hours | C$188.10 for 1 hour, C$296.10 for 2 hours |
⚠️ If the photographer arrives and your restaurant isn't ready, the shoot still counts. A new shoot costs the full price.
To reschedule, contact Snappr using the details in your confirmation email, or contact the Owner team member who booked your shoot.