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How do I check how many loyalty points a customer has?

Lindsay McEwan avatar
Written by Lindsay McEwan
Updated over 2 weeks ago

You can check how many reward points a customer has at any time from your Owner Dashboard, or by the customer within your website.

Steps:

  1. Navigate to your Owner Dashboard

  2. Click on Customers on the left side of your screen

  3. Search for the customer

  4. You'll see the number of points they currently have under the Points column

Your customers can also check their own balance by following these steps:

  1. Go to the restaurant’s website

  2. Click the Order Online button located at the top right corner of the page

  3. Click the Sign In button located at the top right corner of the page

  4. Sign into your account

  5. Click the button with your name on it, located at the top right corner of the page

  6. Click the Rewards button

  7. Here you'll see how many points you currently have, as well as a selection of menu items that you can redeem for X points

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