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How do I enable or disable special instructions on orders?

Lindsay McEwan avatar
Written by Lindsay McEwan
Updated over 2 weeks ago

You have the ability to disable the Special Requests text box when customers are ordering.

Please note that if special requests are turned on, it will automatically give a disclaimer that no price-altering changes can be made.

Steps:

  1. From the Owner Dashboard, click on Restaurant

  2. Click on Menu

  3. Click on the menu you'd like to disable instructions for

  4. Scroll down to Advanced Settings

  5. Toggle off Allow Special Instructions

  6. Click Save

Please note: This will remove that box for all items on that menu. The process cannot be done for individual items.

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