If your restaurant uses an integration like Toast, Clover, or Otter, your online menu syncs automatically from that system. You can now customize how menu items appear to guests on your website without changing anything in your integrated system.
⚠️ When you override a field, future updates from your integrated system for that field will not sync automatically. You will need to manually restore the original value before any new changes appear on your online menu.
What can I override?
You can customize the following on any synced menu item, category, option group, or option:
Display name
Description
Photo
Visibility (hide items from guests without removing them from your integrated system)
Item ordering (rearrange the order items appear in a category)
ℹ️ Overrides work across all supported integrations, including Toast, Clover, Otter, and others. Prices, allergens, and dietary options cannot be overridden and must be changed in your integrated system.
How to override a menu field
1. Log in to your Owner Dashboard and click Menu in the left navigation.
2. Select the tab for what you want to edit: Categories, Items, Option Groups, or Options.
3. Click into the specific item, category, or option you want to customize.
4. Click the Override link next to the field you want to change.
5. Enter your new value and click Save.
The guest-facing menu will update with your override. Your integrated system remains unchanged.
✅ Common use cases: fix confusing internal names (e.g., "CHK-SAND" to "Classic Chicken Sandwich"), add appealing descriptions for guests, upload better photos, or reorder items to feature best-sellers at the top.
How to reorder items or hide them from guests
1. Log in to your Owner Dashboard and click Menu in the left navigation.
2. Navigate to the level where you want to make changes:
To reorder categories, click into your menu
To reorder items, click into a category
To reorder options, click into an option group
3. Click Override next to the ordering section.
4. Drag items into your preferred order.
5. To hide something from guests, click the eye icon next to it.
It will stay in the list but will not appear on your online menu.
6. Click Save.
How to remove an override
To revert any field back to the original synced value:
1. Navigate to the overridden field in your Owner Dashboard.
2. Click Restore from POS next to the field.
3. Click Save. The field will revert to whatever your integrated system currently shows.
ℹ️ Good to know
Overrides do not expire.
They stay in place until you manually restore the synced value.
New items still appear automatically.
If you add a new modifier or item in your integrated system, it will show up on your online menu without any action needed.
Orders are not affected.
Overrides only change what guests see. Orders are sent to your integrated system exactly as before.