If you're using Clover with Owner.com, it's important to know whether your menu is syncing automatically. This guide shows you how to check your Menu Sync status and where to make updates depending on whether it’s ON or OFF.
⚠️ The Owner.com Printer label must be active on every menu Item in order to be visible on your website
How do I check if your Clover Menu Sync is ON or OFF?
1. Login to your Owner Dashboard and click Settings
2. Select a location if you have more than one
3. Click Integrations
4. Check to see if "Menu Sync" is turned ON or OFF
⚠️ If Menu Sync is OFF your menu will not sync automatically between Clover and Owner.com. You’ll need to manually update your menu in both systems, and they must match exactly.
What updates are managed where (if Menu Sync is ON)?
Here’s a breakdown of which system to use depending on the type of update:
Menu Layout (Owner.com and Clover)
While the majority of your menu* is managed in Clover, the layout and order in which your categories appear on your menu must be adjusted in the Owner dashboard.
86 Items (Clover)
You can manually mark an item unavailable in Clover and it will automatically be deactivated from your Online Ordering Menu with Owner.com.
Menu Updates (Clover)
You’ll manage your Online ordering menu* in Clover including:
Item structure
Hours (Owner.com)
All hours are managed on the Owner dashboard. You can:
Coupons and Loyalty (Owner.com)
Online Ordering Refunds (Owner.com)
Reporting (Owner.com and Clover)
Reporting can be seen in both the Owner.com Dashboard and in your Clover Reporting.