Use the instructions for your restaurant’s country. US locations manage their sales tax rate in Location details. Canadian restaurants manage named taxes in Settings > Taxes and fees.
Requirements
US: the Manage store settings permission. Canada: permission to edit the brand. If tax controls are unavailable, ask your account administrator to check your access.
US: change your sales tax rate
Go to Settings, then Location details.
Scroll to Sales tax.
Enter your rate.
Click Save.
ℹ️ Your sales tax rates depend on the applicable laws. If you’re unsure which taxes or rates apply, check with your local tax authority or a tax professional.
Canada: add or edit a tax
Open Settings > Taxes and fees. Select Taxes if the Taxes/Fees switch appears.
Select a tax row to edit an existing tax, or select Add tax.
Enter the Name (3–200 characters) and Rate (0–100%, with up to four decimal places).
Choose Rounding mode: Half up (recommended), Half even, or Up. New taxes default to Half up.
If you have multiple locations, open Locations, select the locations where the tax should apply, then select Apply. New taxes initially select all current locations, so review the selection before saving.
Review Active. A new tax is active by default. Turn Active off if the tax should not apply.
Select Save and confirm “Tax saved.” If saving fails, your changes are kept; review the message and try again.
Each named tax is calculated and rounded separately and appears as a separate tax line on your guest receipt. Check the tax name, rate, assigned locations, and Active setting when reviewing your setup.
Canada: delete a tax
Open the tax under Settings > Taxes and fees.
Select Delete tax, then confirm Delete tax.
Deleting a tax removes it from configured taxes. Historical orders and reports keep their tax details.
Make items non-taxable
If sales tax doesn't apply to some items, you can mark them non-taxable when you edit the item in your menu.