After placing an order, your guests can leave feedback from the order on your website or from a link in a text or email.
Leave feedback from the order
Guests who order on your website can leave a comment and rating from their order history.
On your website, the guest signs in to their account.
They open Orders (person icon › Orders).
They click View Order on the order.
They click Get support at the bottom of the page.
They enter a comment and rating.
ℹ️ Note: If you have automated Google reviews turned on, the order page shows a How did we do? box instead. A thumbs-up opens your Google review page, and a thumbs-down opens the feedback form.
Leave feedback from a text or email
Guests may also get a text or email with a feedback link after ordering. They can tap the link, or use the steps above.