The Transactions page in your Owner Dashboard is your full record of payment activity across all your locations. It includes a detailed fee breakdown for every transaction.
Find your transactions
Go to Payments › Transactions in your Owner Dashboard. The Payments section has four pages:
Payouts
Transactions
Disputes
Gift Cards
List view
Each row on the Transactions page sums up one transaction:
Total amount collected
Type (for example, Charge or Refund)
Status
Payment method
Date
Filter your transactions
The view opens on This Month by default. You can change it with these filters:
Date range: This Month, 3 Months, 6 Months, Past Year, or Custom
More filters: Type, Status, or Payment Method
Detail view
Click any transaction to open its details. The detail view has two sections.
Overview shows:
Transaction ID and related info
Transaction date
Transaction type
Order ID. Click it to open that order's details.
Fee breakdown shows:
Total amount collected
Third-party driver tips
Guest-paid fees: Processor fee, Owner.com fee, and Delivery fee
Restaurant-paid fees: Processor fee, Owner.com fee, Delivery fee, and Delinquency fees
Net transaction amount
Note: Lines with a zero value are hidden.
Why your fees look the way they do
Fees in the fee breakdown are grouped by who paid them. These points explain what you see.
Owner.com fee vs. Processor fee: The Owner.com fee is the platform fee only. The Processor fee is the separate card-processing charge.
Grouped by who paid: Fees are split into what you paid and what the guest paid.
Subsidized delivery: If you cover part of a guest's delivery, your restaurant-paid Delivery fee can show the full third-party amount. The gap between that and the guest-paid delivery fee is the part you chose to cover, not an extra charge.
Flex or Super Flex: Your Restaurant-paid fees show the full 10% platform fee (your 5% plus the guest's 5%, shown together).
Delinquency fee: A delinquency fee shows under Restaurant-paid fees only if you have an overdue Owner invoice.