In Menu, add an item with its price and any choices guests need. If your menu comes from a third-party POS (a POS from another company, not Owner POS), create the item in that third-party POS instead.
✅ Short on time? Ask Owner Agent to add a menu item for you. Open Ask Owner in your Owner Dashboard or Owner App.
Requirements
The Manage menus permission. See Staff jobs and permissions.
Before you start
Choose the location and category for the item. Have its name, description, and price ready. An item needs a price even when guests don't choose any options.
⚠️ If your menu comes from a third-party POS, add the item there. Creating a separate item in Owner does not connect it to your third-party POS or make it ready for orders.
If the item already exists, add it to the category instead of creating it again. Changes to that item's price or details affect every category that uses it.
In the Owner Dashboard
Create the item under Menu › Items, then add it to a category.
Create the item
Open Menu › Items.
Click Create Item.
Enter the Display name and Amount.
Add a description that explains what the guest receives.
Save the item and add it to a category
Check any extra settings the item needs.
Click Save Item.
Open the category where the item belongs and add it under Items.
Click Save Category.
The category must also be on an available menu. Follow Create and manage menu categories to add it.
On your Owner Tablet or Owner POS
For a menu you build in Owner, start from the category where the item belongs. The new item is added to that category.
Start a new item
Tap Menu in the left-hand navigation.
Choose the menu from the top-left dropdown.
Open the category.
Tap Create new item.
Enter the item details
Enter its Name.
Add its Description.
Enter its Price.
Tap Done.
The new item opens after Done. When editing a name or description, tap Done on the keyboard to finish. Other settings, such as calories, have their own Done button.
In the Owner App
Open More › Menu and choose your location in the top-left. Start in the category where you want the item to appear.
Start a new item
Choose your menu from the menu-name dropdown.
Open the category.
Tap Add item.
Tap Create new item.
Save the item
Enter the item name and description.
Enter the Price.
Check any other settings the item needs.
Tap Save in the top-right.
For settings such as calories, Done returns to the item. Finish by tapping Save in the top-right.
Add choices only when the item needs them
An option group asks the guest a question, such as choosing a side. Its options are the answers. An item with one fixed price and no choices does not need an option group.
If the item requires choices, follow Set up option groups to create or attach its groups. Make the selection rules match what your kitchen needs. Keep paid additions and the base item price clear. Do not leave a required choice out of the item.
Check what guests can order
Open the correct location's ordering website after saving.
Find the item in its category and choose its required options.
Check the total and selected choices in the cart.
Remove the test item without placing an order.
If you also take orders on your Owner POS, your restaurant's app, or a delivery app, check those too. If the item is missing, check that it's in the right category, available at that time, and shown where you take orders. Do not create it again.