Your menu helps guests choose what to order and tells your team what to prepare. Use this guide to review your menu and keep it up to date as your restaurant changes.
Requirements
The Manage menus permission. See Staff jobs and permissions.
Start with the menu you already have
When you sign up with Owner, we pull your menu from an existing source and help you set it up so you can start receiving orders. Review the menu with your team to make sure everything is correct.
Check item names, descriptions, and prices.
Open items that need choices, such as a size or side. Confirm guests must make the required choices.
Check photos and the items available to order.
Confirm you are reviewing the right location and menu type.
If you are adding something new, create the item in the right category. Add any choices it needs. Check it on your ordering website before showing your team how to use it.
Understand how the parts fit together
A menu contains categories. Categories contain items, and items can have option groups that hold the choices guests select.
Menu: the full selection, such as online ordering or catering.
Category: a section, such as Sandwiches or Drinks.
Item: what a guest orders, such as a sandwich.
Option group: a question, such as Choose your side.
Option: an answer, such as Fries or Salad.
When you add an existing item to another category, both categories use the same item. Changing its price changes it in both places. The same applies when you add an existing category to another menu. Before editing or deleting it, check every menu or category that uses it.
In the Owner Dashboard
Use your Owner Dashboard to update your menu and set the days and times each menu or category is available.
Select the location you want to work with.
Open Menu in the left-hand navigation.
Choose Menus, Categories, Items, Option groups, or Options to find the content you need.
Use Search or Filter to narrow the list. Clear filters before deciding that something is missing.
After changing a menu, category, or item, click Save Menu, Save Category, or Save Item. After changing an option group or option, click Save.
On your Owner Tablet or Owner POS
Tap Menu in the left-hand navigation. Menu only shows when you're signed in to your tablet or POS with the Manage menus permission.
Tap the menu name and down-arrow in the top-left to choose a menu.
Tap a category on the left.
Tap an item on the right to see its details.
To change an item, tap its three-dot button beside the availability setting. For example, choose Edit price to change the price or Replace photo to change the photo. To change a category's name or description, use the category's three-dot button instead. On your Owner POS, price changes save automatically. Look for the Changes saved message.
In the Owner App
Open the menu for the location you want to update.
Open More › Menu.
Use the location selector in the top-left to select the location.
Tap the menu name and down-arrow.
Choose the menu you want.
Use Items to find an item and its choices.
Tap Items.
Tap a category to see its items.
Tap an item to see its price and choices.
On the item, tap the pencil beside its name or description to change that text. Tap Price to change the price. After making your changes, tap Save in the top-right corner.
Tap Options to see the menu's option groups. To change menu settings, go back to the menu screen and tap Edit in the top-right.
Check where to make the change
If your menu comes from a third-party POS (a POS from another company, not Owner POS), some settings show Managed in your POS. Make those changes in your third-party POS. If Owner offers Override, you can change how the item looks to guests without changing it in your third-party POS. See Customize how your third-party POS menu looks in Owner.
If your location's menu is connected to a brand menu, check whether the change is for one location or all connected locations. A later change to the brand menu can replace changes you made at one location.
Check the guest experience
After saving a change, open your ordering website to make sure guests can find the item, choose the right options, and see the correct price before ordering.
Find the category and item.
Open the item and choose its required options.
Check the price and selected choices in the cart.
Remove the test item from the cart without placing an order.
If you also take orders through your Owner POS, Kiosk, or restaurant app, check the menu there too. Checking your website alone does not confirm those menus.
Keep your team informed
Let your team know when you add an item or change its ingredients, price, or choices. This helps them answer guest questions and prepare orders correctly.