Skip to main content

Mark items as available or unavailable

Mark an item as unavailable when you run out, so guests can't order it. This is often called 86'ing an item. Categories, option groups, and options work the same way.

Requirements


Choose how long it's unavailable

  • Available: guests can order it.

  • Unavailable until tomorrow: guests can't order it until your next opening time, when it comes back on its own. Use this when you sell out during service.

  • Unavailable: guests can't order it until you set it back to Available.

If your menu comes from a third-party POS (a POS from another company) or Uber Eats, you may see Managed in your POS instead of these choices. Mark the item as sold out in that system. In your Owner Dashboard, you can also use Hide from guest menu to hide it from guests ordering through Owner.


In the Owner Dashboard

  1. Open Menu › Items.

  2. Find the item.

  3. In the item's row, open the availability menu and choose Unavailable until tomorrow or Unavailable.

To change a category, option group, or option, open its tab (Categories, Option groups, or Options) and do the same.


In the Owner App

Find the item

  1. Open More › Menu.

  2. Choose the location at the top-left.

  3. Tap the current menu name and choose the menu.

  4. Open the category, then the item.

Change its availability

  1. In Available, choose Unavailable until tomorrow or Unavailable.

  2. Tap Save at the top-right of the item.


On your Owner Tablet or Owner POS

  1. Tap Menu in the left-hand navigation.

  2. Choose the menu from the top-left dropdown, then open the category.

  3. Tap Available next to the item.

  4. Choose Unavailable until tomorrow or Unavailable. The change saves right away.

To make it orderable again, tap the same button and choose Available.


Check what guests see

Open your ordering website and check that guests can't order the item. When it's back in stock, set it to Available again, unless you chose Unavailable until tomorrow.

Did this answer your question?