Delete menu content you no longer sell from your Owner Dashboard. Deleting removes it from every menu and category that uses it.
✅ Short on time? Ask Owner Agent to delete an item, category, or option for you. Open Ask Owner in your Owner Dashboard or Owner App.
Requirements
The Manage menus permission. See Staff jobs and permissions.
Before you delete
Deleting is permanent. If you only want something off your menu for a while, there's a better option:
Sold out for now: Mark it as unavailable instead.
Off one menu, but still sold on another: Remove it from that category instead.
Never selling it again: Delete it using the steps below.
Items, categories, and options can be used in more than one place. For example, your Coffee item might be on both your Breakfast and Lunch menus. Deleting Coffee removes it from both.
If your menu comes from a third-party POS (a POS from another company, not Owner POS), delete items in that third-party POS. Anything you delete in Owner can come back the next time your third-party POS updates your menu.
In the Owner Dashboard
Select your location, then click Menu in the left-hand navigation.
⚠️ You cannot undo a delete. If you delete something by mistake, you'll need to create it again.
Click the tab for what you want to delete: Menus, Categories, Items, Option groups, or Options.
Find the row and click the trash can icon in the Actions column.
Choose whether to check the Also delete orphaned box. See the next section.
Click the red button to confirm, such as Delete item or Delete menu.
Clean up unused pieces
The confirmation window may show a checkbox that starts with Also delete orphaned. "Orphaned" means pieces inside what you're deleting that aren't used anywhere else. The box is unchecked by default.
Unchecked: Only what you selected is deleted. Everything inside it stays saved, so you can add it to another menu later.
Checked: Also deletes the pieces inside it that aren't used anywhere else. Anything still used on another menu stays.
Example: You have a Breakfast menu and a Lunch menu, and you delete Breakfast. Pancakes is only on Breakfast, so it's deleted if you check the box. Coffee is on both menus, so it stays either way.
Delete a menu other locations or delivery apps use
Take extra care before deleting a menu that's shared with other locations or a delivery app.
Shared with other locations: Deleting a brand menu (a menu at the All locations level) also deletes the connected menu at each location. See Manage menus across locations.
Synced to a delivery app: Deleting a menu in Owner does not remove it from DoorDash, Uber Eats, or Grubhub, and guests may still order from it. First switch to another menu in Settings › Marketplaces, then delete it.
On your Owner Tablet or Owner POS
Tap Menu in the left-hand navigation, then choose the menu in the top-left. Deleting here only affects this location.
Open the menu, category, item, option group, or option you want to delete.
Tap Delete at the bottom of its details.
Tap Delete again to confirm.
If your location uses a third-party POS, you won't see Delete here. To clean up unused pieces with the checkbox, use your Owner Dashboard.
In the Owner App
The Owner App doesn't delete menu content. Remove takes an item, category, option group, or option out of the spot you're editing, but it stays saved so you can add it back. To delete it for good, use your Owner Dashboard.
Check your menu
Open your ordering website and check that everything you still sell is there. Let your team know what you removed so they can answer guest questions.