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How can I add a hero video to my Owner website?

Showcase your brand with a full-width video banner on your homepage. Reach out to support to request this feature.

H
Written by Haley Smith
Updated this week

What is a hero video?

A hero video plays automatically in the main banner of your website’s home page. It's a powerful way to highlight your restaurant's ambiance, vibe, or signature dishes the first second a guest lands on your site.

How to add a hero video:

1. Contact Us

Reach out to your Launch Specialist (if you're still not live) or Owner Support (if you're already live) and ask for a “Hero video on my site.”

ℹ️ Contact Owner Support at [email protected] or (510) 630-2397

2. Send your video

Share a downloadable file link to your video. Be sure your file meets these requirements:

  • Rights: You must have permission to use all footage/music.

  • Length: ≤ 45 seconds.

  • Size: ≤ 200 MB.

  • Format: Landscape; 16:9 aspect ratio recommended.

  • Quality: Send the highest-quality file you have; we’ll optimize for web.

3. Confirm placement

Tell us which brand/location to update and whether you’d like a Transparent Navigation Bar.

✅ You can request a transparent navigation bar, which places your menu bar directly over the video. This creates a sleek, cinematic effect many restaurants love.

4. We’ll handle the rest

We’ll optimize the file and let you know when it’s live.

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