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Set the tip options guests see at checkout

Your tip settings are on the Tips page (Settings › Orders and delivery › Tips) in your dashboard. Choose which tips guests see, which one is preselected, and which orders ask for a tip.

Requirements

  • Permission to edit your location's checkout settings.


How tip settings work

Your tip settings have three parts:

  • All other orders: your main tip options. They apply to every order that an override doesn't cover.

  • 3rd-party delivery: tips for delivery orders that a delivery partner drives. These are always on, because delivery partners require a tip prompt.

  • Overrides: different tips for some orders, like dine-in or kiosk orders.

For each one, choose percentages or dollar amounts, set three suggested tips, and pick which tip is preselected. Guests can always enter their own custom tip.

ℹ️ Note: These settings also set the tip buttons on your Owner POS guest tablet. To use different tips for in-store orders, add a Dine-in override.


Set your tip options

  1. Go to Settings, select your location, then go to Orders and delivery › Tips.

  2. In the All other orders row, choose % or $.

  3. Enter your suggested tips in Option 1, Option 2, and Option 3.

  4. In Default, choose the tip to preselect, or choose None.

  5. Click Save.

To change tips for 3rd-party delivery, edit the 3rd-party delivery row the same way.
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Use different tips for some orders

  1. Click + Add override.

  2. In Applies to, select the channels and fulfillment types, then click Done.

  3. Set the tips for the new row, then click Save.
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Turn off tips

  1. Turn off Available for the row.

  2. Click Save.

  3. Click Turn off tips to confirm.

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