Add a photo to a menu item so guests can see what they're ordering. You can also replace or remove a photo at any time.
✅ Short on time? Ask Owner Agent to add a photo to a menu item for you. Open Ask Owner in your Owner Dashboard or Owner App.
Requirements
The Manage menus permission. See Staff jobs and permissions.
Before you start
⚠️ Only use photos you took or have permission to use.
File types: JPG, JPEG, PNG, HEIC, or HEIF.
Size: at least 500 x 500 pixels. Photos 1000 x 1000 pixels or larger look sharpest.
Shape: square. You crop each photo to a square when you upload it.
In the Owner Dashboard
Add or replace a photo
Open Menu › Items, then select the item.
If the item has no photo, click Upload an image. If it has one, click the three-dot menu on the photo and choose Replace.
Choose the file, position the square, then click Update.
Click Save Item.
Remove or download a photo
Click the three-dot menu on the photo. Choose Remove to take it off the item, then click Save Item. Choose Download to save a copy to your computer.
If your menu comes from a third-party POS (a POS from another company), you see Override instead of Replace. Override uploads a photo that only shows in Owner. Restore from POS goes back to the photo from your third-party POS.
In the Owner App
Find the item
Open More › Menu.
Choose the location at the top-left.
Tap the current menu name and choose the menu.
Open the category, then the item.
Add or change the photo
Tap the item's photo, or the empty photo space.
Choose Take a photo or Photo library, then crop the photo.
Tap Save at the top-right of the item.
To take a photo off the item, choose Remove photo, then tap Save.
On your Owner Tablet or Owner POS
Use these steps for menus you build in Owner, including Owner POS menus.
Tap Menu in the left-hand navigation.
Choose the menu from the top-left dropdown, then open the category.
Tap the item's three-dot button and choose Replace photo.
Choose a photo, then crop it. The photo uploads right away.
Check what guests see
Open the item on your ordering website. Check that the photo shows and that the crop looks right.