Choose where guests can see a menu, category, item, or option group: on your website and app, on your Owner POS, on your Owner Kiosk, or on delivery apps. For example, you can keep a catering menu off your POS, or sell an item only online.
Requirements
The Manage menus permission. See Staff jobs and permissions.
A location that takes orders in more than one place, such as online and on Owner POS.
Know your channels
Each place guests order is called a channel. You only see the channels your location uses.
Online: your Owner website and your restaurant's app.
POS: your Owner POS.
Kiosk: your Owner Kiosk.
Marketplace: delivery apps such as DoorDash, Uber Eats, and Grubhub.
Menus don't have a Marketplace setting. You choose which menu each delivery app uses in Settings › Marketplaces. Options follow the setting of their option group.
Before you start
An item only shows in a channel when its category is turned on there too. For example, if a category is turned off for POS, its items don't show on your POS, even when each item is turned on.
To stop guests ordering something anywhere, mark it as unavailable instead of turning off every channel.
In the Owner Dashboard
Choose a location first. Channels doesn't show when All locations is selected.
Open Menu, then the Menus, Categories, Items, or Option groups tab.
Open the menu, category, item, or option group you want to change.
Find Channels. If you don't see it, open Advanced Settings.
Turn each channel on or off.
Click Save Menu, Save Category, Save Item, or Save.
Bulk editing doesn't include channels, so change them one at a time.
Check each channel
Look for the change everywhere you take orders: your ordering website, your Owner POS, your kiosk, and your delivery apps. If something is missing from a delivery app, check that Marketplace is turned on for it and for its category.