Owner connects to your SkyTab POS through Otter, our integration partner. Your SkyTab menu flows through to your Owner online ordering, and orders placed on your Owner site land in your SkyTab POS alongside the rest of your business.
ℹ️ SkyTab is Shift4's point of sale product. You may hear it called either name. The system Owner connects to is SkyTab POS.
How your menu works
SkyTab holds your menu. Make every change to items, prices and descriptions in SkyTab, and it carries through to Owner. Changes made anywhere else won't stick.
SkyTab calls a menu a Schedule. When your Owner contact asks which menu you want online, they mean which Schedule.
SkyTab can have multiple Schedules. You can ask us to hide certain categories, such as alcohol, and catering menus are supported. Share what you need with your Owner contact and they'll set it up.
What to know before you commit
One thing worth knowing up front rather than discovering later.
⚠️ No split toppings. Options that divide an item in half, like left side, right side, whole pizza, don't carry through any POS connection. If your menu depends on these, raise it with your Owner contact before you go live.
Getting connected
Your Owner contact starts the process on our side, then you install Otter inside your own SkyTab account. It's a short job and the steps are here: Give Owner and Otter access to your SkyTab account.
Once you're connected, Owner orders arrive in SkyTab the same way your other orders do, and you manage your menu in SkyTab as you already do.