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How do I check how many loyalty points a guest has?

You can check a guest's points anytime from your Owner Dashboard. Your guests can also check their own balance from your website.

From your Owner Dashboard

  1. Go to your Owner Dashboard.

  2. Click Customers in the left sidebar.

  3. Search for the guest.

  4. Their point total shows in the Points column.


From the Owner app

  1. Tap More in the bottom-right.

  2. Tap Customers.

  3. Select the guest you want to check.

  4. Tap Edit to see their points balance.


From your website (for guests)

Your guests can check their own balance from your website:

  1. Go to your restaurant's website.

  2. Click Order Online in the top-right.

  3. Click Sign In and log in.

  4. Click the button showing their name in the top-right.

  5. Click Rewards.

They'll see their current points and which items they can redeem them for.

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