To change the fulfillment/prep time estimates for pick-up and delivery, please follow these steps:
On the Owner Dashboard, click on Home
Click on Settings
Click on Fulfillment Settings
On this page, you can edit the following:
Preparation Time: The estimated time it takes to prepare an order (the total estimate for pick-up orders)
Large Order Extra Time: The additional time it takes to prepare a large order (extends/adds onto Preparation Time)
Delivery Time: The estimated time it will take to deliver the order after the order is prepared (total time = Delivery Time + Preparation Time)
You can also utilize Prep Time Overrides on this page.
This gives you the ability to set Prep Times that override the store's Default Prep Time for specific days / times.
Example: My Default Prep Time is 15 minutes but I want my Dinner rush on Fridays (5pm-9pm) to have a 50 minute Prep Time.
Notes
Override prep times completely replace the Default prep time; they are not added on top of the Default amount
Overrides cannot overlap. (i.e a customer cannot set an Override for Monday 2pm - 4pm and Monday 3pm - 5pm)
