1. Open the Store tab
2. Open Prep Time
A panel appears with the current buffer in minutes.
3. Set your buffer
Add minutes: Use the plus button or keypad to increase the buffer. Each new order will quote a later ready time.
Remove minutes: Use the minus button or delete the number to shorten or clear the buffer.
⚠️ The change applies immediately; there is no extra Save step.
4. Verify from the Home tab
When a buffer is active, the Home tab shows an alert chip labeled "Prep‑time override is on". Clear the alert by returning to Prep Time and setting the buffer to 0.
Tips:
Use the buffer sparingly so guests get accurate pickup or delivery times.
The buffer applies to all ordering channels: website, app, and in‑house.
If the alert chip does not clear, pull down to refresh the Home tab or confirm you are on the correct location via the top‑bar switcher.