Owner.com

Download the Owner app and sign in using your email or phone number.

How do I install the Owner app?

Keep your menu accurate during a rush by using the Unavailable Items view to turn several items on or off at once.

How do I bulk hide or restore unavailable menu items in the Owner app?

Edit a menu item's name, price, description, or photo directly from the Owner app.

How do I edit a menu item in the Owner app?

Use the prep‑time buffer to add or remove minutes from every new order when the kitchen is running behind.

How can I add or adjust a prep‑time buffer in the Owner app?

Enable push notifications in the Owner App so you never miss a new order or important update from your restaurant.

How do I turn on notifications in the Owner App?

Run your business from anywhere with the Owner app

Owner App

Update order status, adjust timing, switch fulfillment method, add charges, or issue refunds from the Owner app.

How do I manage an order in the Owner app?

When a guest's order is delivered by Uber Eats or DoorDash, your Owner app shows the live delivery status and the courier's location right in the Orders tab.

How do I track a third-party delivery on the Owner app?

View, manage, and take action on all incoming and past orders across every channel.

Orders

The Inbox tab in your Owner App brings guest support requests, Google reviews, and form submissions into one place. Find it in the bottom navigation.

How do I use Inbox in the Owner App?

Issue a full or partial refund from any Inbox Chat that has a linked order. Available in the Actions menu of Support requests and Google reviews tied to an order.

How do I refund a guest from Inbox in the Owner App?

Every Google review your restaurant receives appears in the Reviews channel of your Inbox. Reply from the Owner App and your response posts publicly to Google.

How do I reply to a Google review from the Owner App?

When a guest fills out a form on your Owner.com website, the submission lands in the Forms channel of your Inbox. Reply by email or text directly from the Chat.

How do I respond to a catering, event, or hiring form submission from Inbox in the Owner App?

Turn Inbox push notifications on or off for each channel: Guest support, Google reviews, and Website forms. Manage them from your Owner App's notification settings.

How do I turn Inbox notifications on or off in the Owner App?

Manage guest support requests, Google reviews, and form submissions from the Inbox tab in your Owner App.

Owner Inbox

Login to the Owner Dashboard

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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