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How far in advance can guests place a catering order?

Guests can place catering orders 24 hours to 8 days in advance, giving you time to plan and prep.

Updated over 2 weeks ago

Catering orders follow specific lead times to help you manage fulfillment smoothly. Here's how timing works across different ordering methods:

Default Online Ordering window

  • Guests can place catering orders at least 24 hours in advance, and up to 8 days ahead.

  • Your device will alert you 24 hours before the scheduled fulfillment time so you're ready.

Catering request form:

  • Orders submitted through the Catering request form aren’t restricted by the 24-hour window.

  • These are inquiries, not confirmed orders, you can review, accept, or decline them.

Mobile app:

  • Catering orders can’t be placed through the mobile app.

  • The app only supports ASAP orders, not scheduled ones.

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