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Fees report

The Fees report shows the fees on your orders: what your guests paid, and what came out of your payouts. Use it to see where your fee money goes.

The Fees report shows the fees on your orders: what your guests paid, and what came out of your payouts. Use it to see where your fee money goes.


Open the report

The Fees report is in the Sales section of your reports in the Owner Dashboard.

  1. In your Owner Dashboard, click Reports.

  2. Under Sales, select Fees.

  3. Set your date range at the top of the page.

ℹ️ Note: Fees appear about two business days after an order, once the payout reaches your bank. The most recent days may look low.


What it shows

The top of the page shows Total guest-paid fees and Total restaurant-paid fees. Below that, a breakdown splits each total into its parts. Some lines only show when they have an amount.

Guest-paid fees

  • Delivery fees: what guests paid for delivery.

  • Processing fees: the card processing fee, when your guest pays it.

  • Service fees: the Owner fee, when your guest pays it.

Restaurant-paid fees

  • Delivery fees, Processing fees, and Service fees: the same fees, taken from your payout.

  • Delinquency fees: taken out when you have an unpaid Owner invoice.

  • Dispute fees: the fee for each charge a guest disputed with their bank.

Other lines

  • Other fees: fees that don't come from Owner.

  • Refunded fees and tips: fees or driver tips sent back to you.

  • Platform credits: money Owner gives you, like a promotion or a fee adjustment.

Tips aren't part of this report. You'll find them in your Tips report. To see how fees change your actual deposits, use your Payouts report.


Export the report

Click Export in the top right corner to download the report as a CSV.

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