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What push notifications your guests get

Owner sends push notifications to your guests through your app. Your app asks for notification permission when a guest confirms an order, so only guests who have ordered in the app at least once and allowed notifications receive them.


Order updates

Guests get a notification when:

  • You delay an order because you need more time.

  • You mark a pickup order as ready.

  • A delivery time changes. The notification says "Your order time has been updated!" and shows the new time.


Coupons

Guests get notifications about coupons that are available to them.


Automated marketing campaigns

Push is one of the channels for automated campaigns, alongside email and SMS. These go to guests who opted in through your app. You can view and manage automated campaigns on the Automated page in your Owner Dashboard (Marketing › Automated).

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